City Of Kirksville Bill Pay

Pay Your City of Kirksville Bills Effortlessly

Paying your City of Kirksville bills doesn’t have to be a hassle. With various convenient payment options available, you can settle your dues quickly and efficiently.

Available Payment Methods

1. Online Payments:

• Visit the City of Kirksville’s online payment portal: https://kirksvillecity.com/p/how-to-make-utility-payments
• Register for an account or log in if you have one.
• Enter your account number and payment details.
• Submit your payment securely.

2. Telephone Payments:

• Call 877-878-7405 to make a payment using your credit or debit card.
• Provide your account number when prompted.
• Follow the instructions to complete your payment.

3. In-Person Payments:

• Visit City Hall at 201 S. Franklin Street, Kirksville, MO 63501.
• Payments can be made during regular business hours, Monday through Friday, from 8:00 am to 4:30 pm.
• Drop boxes are also available at City Hall and across the street for after-hours payments.

4. Mail Payments:

• Send your payment to:

City Hall Finance Department201 S. Franklin StreetKirksville, MO 63501

• Ensure your payment is received by the due date to avoid late fees.

5. Hy-Vee Food and Grocery:

• Make payments at the customer service counter during normal business hours.
• To ensure timely processing, payments should be received by the 17th of the month.

Payment Requirements and Penalties

• All payments are due upon receipt of your bill.
• Payments received after the 20th of the month will incur a 10% penalty.
• A $25 fee will be charged for any returned payments.

Disconnection or Termination of Service

• Failure to pay your bill by the due date may result in disconnection or termination of service.
• A notice of delinquency will be mailed to you, giving you 10 days to make payment.
• If payment is not received, a door hanger will be left as a final notice before disconnection.
• After disconnection, a reconnection fee of $50 will be charged, along with the delinquent bill, current bill, and a $20 service fee.

High Bills and Leak Adjustments

• If you receive an unusually high bill, contact the City’s Customer Service Representative.
• Leaks can be a common cause of high water bills.
• A leak adjustment may be given if a leak has caused your bill to be at least four times the average usage and you can provide a valid receipt for repairs.

Meter Testing

• If you suspect your water meter is inaccurate, you can request a test.
• If the test indicates an error greater than 1.5%, the City will adjust your bill accordingly.
• A $25 fee will be charged for meter tests that show an error of less than 1.5%.

Additional Information

• City of Kirksville Finance Department: 660.627.1251
• Water Billing Inquiries: 660.627.1251
• For more detailed information on billing procedures, visit: https://kirksvillecity.com/p/water-billing