City Of Geneva Bill Pay

Pay Your City of Geneva Utility Bill Online with Ease

Paying your utility bills doesn’t have to be a hassle. With the City of Geneva’s convenient online payment portal, you can settle your electric, water, and sewer bills in just a few clicks. Here’s a step-by-step guide to make your payment:

Step 1: Visit the Online Payment Portal

• Click here to go directly to the City of Geneva’s Utility Billing Portal: https://www.geneva.il.us/1140/Utility-Billing

Step 2: Create an Account (If You Don’t Have One)

• If you’re a first-time user, click on “Create an Account” and follow the prompts to set up your online profile. You’ll need to provide your account number and other relevant information.

Step 3: Log In and Pay

• Once you have an account, log in using your credentials.
• Click on “Make a Payment” and select the bill you want to pay.
• Enter your payment details (credit card or eCheck) and click “Submit.”

Other Payment Options

• Mail: Send your payment by mail to the following address:

City of Geneva
Dept. #8050
P.O. Box 87618
Chicago, IL 60680-0618

• In Person: Visit the Finance Department at 15 S. First St., Geneva, IL 60134. Business hours are Monday to Friday, 8 a.m. to 4:30 p.m.

• Drop Box: Place your payment in an envelope and drop it off at any of the following locations:

• Behind City Hall (22 S. First St.)
• Fire Station No. 1 (200 East Side Drive)
• Fire Station No. 2 (2530 Fargo Blvd.)
• Drop slot outside the Finance Department (15 S. First St.)

• Interactive Voice Response System: Call 877-875-2709 and follow the prompts to make a payment over the phone.

Benefits of Online Payment

• Convenience: Pay your bills anytime, anywhere, from any device with internet access.
• Security: The portal uses secure encryption to protect your financial information.
• Paperless: Reduce clutter and go green by opting for paperless billing and electronic receipts.
• Scheduled Payments: Set up automatic payments to avoid late fees and ensure timely bill settlement.
• Multiple Accounts: Manage multiple utility accounts under one profile for easy tracking and payment.

FAQs

• What payment methods are accepted online?

  • Credit card (Visa, MasterCard, Discover, American Express)
  • eCheck (ABA/RTN number and account number)

• Is there a fee for online payments?

  • No, there is no additional fee for making payments through the online portal.

• Can I make a one-time payment or set up recurring payments?

  • You can make both one-time payments and schedule recurring payments for your convenience.

• How do I view my billing history?

  • Log in to your online account and click on “Billing History” to access your past bills.

• Can I update my account information online?

  • Yes, you can update your contact information, payment methods, and other account details through the online portal.

Conclusion

Paying your City of Geneva utility bills has never been easier. With the online payment portal, you can settle your bills quickly, securely, and conveniently. Take advantage of the benefits of online payment and streamline your bill-paying process today!