Find out how to make a payment to the City including water bills, stormwater fees, parking, yard waste, and more.Payments & Utilities · Customer Billing Services · Text Durham One Call
https://www.durhamnc.gov/146/Make-a-Payment
Pay Your City of Durham Water Bill Online: A Comprehensive Guide
Are you a resident of Durham, North Carolina, looking for a convenient way to pay your water bill? Look no further! The City of Durham offers multiple online payment options to make the process quick and easy. In this article, we will provide a detailed guide on how to pay your water bill online, including step-by-step instructions and helpful tips.
Online Payment Options
The City of Durham provides two online payment portals for water bills:
- Utilities Customer Portal: https://utility.durhamnc.gov/CitizenPortal/Account/Login?ReturnUrl=%2fCitizenPortal%2f
- General Billing Portal: https://rpd.durhamnc.gov/CitizenPortal/Account/Login?ReturnUrl=%2fCitizenPortal%2f
Step-by-Step Guide to Paying Online
Through the Utilities Customer Portal:
- Visit the Utilities Customer Portal website: https://utility.durhamnc.gov/CitizenPortal/Account/Login?ReturnUrl=%2fCitizenPortal%2f
- Click on “Login” and enter your account number and password. If you don’t have an account, click on “Register” to create one.
- Once logged in, select “Make a Payment.”
- Enter the amount you wish to pay and choose your payment method.
- Review the payment details and click on “Submit Payment.”
Through the General Billing Portal:
- Visit the General Billing Portal website: https://rpd.durhamnc.gov/CitizenPortal/Account/Login?ReturnUrl=%2fCitizenPortal%2f
- Click on “Login” and enter your account number and password. If you don’t have an account, click on “Register” to create one.
- Once logged in, select “Water Bill Payment.”
- Enter the amount you wish to pay and choose your payment method.
- Review the payment details and click on “Submit Payment.”
Accepted Payment Methods
Both online payment portals accept the following payment methods:
- Credit card (Visa, Mastercard, Discover, American Express)
- Debit card
- Electronic check (ACH)
Additional Payment Options
In addition to online payments, the City of Durham offers the following alternative payment options:
- By Mail: Send a check or money order to:
City of Durham Water Billing
P.O. Box 13408
Durham, NC 27709-3408
- In Person: Visit the Water Billing Office at:
101 City Hall Plaza
Durham, NC 27701
- By Phone: Call the Customer Service Center at 919-560-1200.
Frequently Asked Questions
Q: What is my account number?
A: Your account number can be found on your water bill or on the Utilities Customer Portal website.
Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments through the Utilities Customer Portal.
Q: What if I have a question about my bill?
A: Contact the Customer Service Center at 919-560-1200 for assistance.
Conclusion
Paying your City of Durham water bill online is a quick, convenient, and secure way to manage your utility payments. By following the steps outlined in this guide, you can easily make your payments on time and avoid late fees. If you have any questions or need additional assistance, please contact the Customer Service Center.
FAQ
What is the phone number for Durham water bill?
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How do I cancel my Durham water bill?
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How much are utilities in Durham?
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How much is a water bill in Durham?
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Size
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FY 2021
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FY 2023
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4 or more persons in household
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$40.06
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$43.03
|
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3 persons in household
|
$31.16
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$32.69
|
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1 or 2 persons in household
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$22.26
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$23.35
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Read More :
https://www.durhamnc.gov/4171/Payments-Utilities
