Citizens Electric Bill Pay

Pay Your Citizens Electric Bill with Ease: A Comprehensive Guide

Are you looking for a convenient and efficient way to pay your Citizens Electric bill? Look no further! This article provides a detailed guide to the various payment options available, ensuring a seamless and hassle-free experience.

Online Payment Options

SmartHub

SmartHub is an online portal that offers a wide range of features for managing your Citizens Electric account. With SmartHub, you can:

• Pay your bill online
• View your current and past usage history
• Set up recurring payments
• Contact customer service
• Receive notifications about outages and other important updates

To enroll in SmartHub, visit the Citizens Electric website at https://www.cecmo.com/smarthub and click on “Enroll Today.”

Pay Online

You can also pay your Citizens Electric bill online without creating a SmartHub account. To do so, visit the Citizens Electric website at https://www.cecmo.com/payment-options and click on “Pay Bill Online.”

Phone Payment Options

Automated Phone Service

You can pay your Citizens Electric bill over the phone by calling 1-877-876-3511. The automated phone service is available 24/7 and accepts Visa, MasterCard, Discover cards, and checks through E-check.

Customer Service

You can also speak to a customer service representative by calling 1-877-876-3511. Customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m.

In-Person Payment Options

Citizens Electric Office

You can pay your Citizens Electric bill in person at the company’s headquarters office located at 1500 Rand Avenue, Perryville, MO 63775. The office is open Monday through Friday from 8 a.m. to 4:30 p.m.

Authorized Payment Locations

Citizens Electric has authorized payment locations at various retail stores, including CVS Pharmacy, Dollar General, Walgreens, Walmart, and participating 7-Eleven locations. These locations accept cash payments only and charge an additional $1.50 convenience fee.

Mail Payment Options

You can mail your check or money order along with the stub located at the bottom of your bill to:

Citizens Electric
1500 Rand Ave
Perryville MO, 63775

Please allow 5-7 days for delivery.

Recurring Payments

You can set up recurring payments to automatically pay your Citizens Electric bill on your due date. This option is available through SmartHub, the automated phone service, or by contacting customer service.

Payment Assistance

If you are experiencing financial hardship, Citizens Electric offers payment assistance programs to help you manage your bill. For more information, please contact customer service at 1-877-876-3511.

Conclusion

Paying your Citizens Electric bill is easy and convenient with the variety of payment options available. Whether you prefer to pay online, over the phone, in person, or by mail, there is a method that suits your needs. By taking advantage of the available payment options, you can ensure that your bill is paid on time and avoid any late payment fees.