Billing and Customer Service (Moving or General Account Questions): If you have questions about your water or wastewater bill, call 804-748-1291 or email Account Management – Pay · Payments and Permits · Utilities CIP Projects
https://www.chesterfield.gov/236/Utilities
Pay Your Chesterfield Utilities Bill Effortlessly: A Comprehensive Guide
Are you looking for a hassle-free way to pay your Chesterfield Utilities bill? Look no further! This article provides a detailed guide to help you navigate the payment process smoothly.
Step 1: Access the Online Payment Portal
- Visit the Chesterfield Utilities Customer Portal: https://www.chesterfield.gov/448/Account-Management—Pay-My-Bill
- Click on “Customer Portal” to access the online payment platform.
Step 2: Register or Pay as a Guest
- Register: Create an account by providing your account/customer number, login, and password. This allows you to view account information, set up AutoPay, and receive paperless bills.
- Pay as a Guest: Make a one-time payment without registering.
Step 3: Select Your Payment Method
The Chesterfield Utilities Customer Portal offers various payment options without service fees:
- Electronic Check (eCheck): Pay directly from your checking account.
- Credit Card: Use your credit card for convenient payments.
Step 4: Schedule Payments and Manage Your Account
- AutoPay: Set up automatic payments to avoid late fees and ensure timely bill payment.
- Paperless Bills: Opt for paperless billing to receive digital bill notifications and view bills online.
Step 5: Confirm and Submit Your Payment
- Review the payment details carefully.
- Click “Submit Payment” to complete the transaction.
Additional Payment Options
In addition to the online payment portal, Chesterfield Utilities offers the following alternative payment methods:
- Drop Box: Deposit your bill in the drop boxes located outside the Utilities building.
- eBills: Sign up for eBills and receive electronic bill notifications.
- Kiosk: Pay at the kiosks located at various county facilities.
- Mail: Mail your bill to the provided mailing address.
- Phone: Call the automated payment system at 844-449-7664.
- Utilities Office: Visit the Chesterfield County Utilities Department in person to make payments.
Delinquency and Service Restoration
- Delinquency: Bills become delinquent if not paid by the due date. Penalties and interest charges may apply.
- Disconnection: Unpaid delinquent bills may result in water service disconnection. A re-connection fee will be charged to restore service.
- Restoration: To restore disconnected service, pay all outstanding charges, fees, and assessments in full.
Contact Information
For any inquiries or assistance with bill payment, contact the Chesterfield County Utilities Department:
- Phone: 804-748-1271
- Email: Utilities Department
- Mailing Address: P.O. Box 608, Chesterfield, VA 23832
Read More :
https://www.chesterfield.gov/448/Account-Management—Pay-My-Bill