Chesterfield Utilities Bill Pay

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Billing and Customer Service (Moving or General Account Questions): If you have questions about your water or wastewater bill, call 804-748-1291 or email Account Management – Pay · Payments and Permits · Utilities CIP Projects

https://www.chesterfield.gov/236/Utilities

Pay Your Chesterfield Utilities Bill Effortlessly: A Comprehensive Guide

Are you looking for a hassle-free way to pay your Chesterfield Utilities bill? Look no further! This article provides a detailed guide to help you navigate the payment process smoothly.

Step 1: Access the Online Payment Portal

Step 2: Register or Pay as a Guest

  • Register: Create an account by providing your account/customer number, login, and password. This allows you to view account information, set up AutoPay, and receive paperless bills.
  • Pay as a Guest: Make a one-time payment without registering.

Step 3: Select Your Payment Method

The Chesterfield Utilities Customer Portal offers various payment options without service fees:

  • Electronic Check (eCheck): Pay directly from your checking account.
  • Credit Card: Use your credit card for convenient payments.

Step 4: Schedule Payments and Manage Your Account

  • AutoPay: Set up automatic payments to avoid late fees and ensure timely bill payment.
  • Paperless Bills: Opt for paperless billing to receive digital bill notifications and view bills online.

Step 5: Confirm and Submit Your Payment

  • Review the payment details carefully.
  • Click “Submit Payment” to complete the transaction.

Additional Payment Options

In addition to the online payment portal, Chesterfield Utilities offers the following alternative payment methods:

  • Drop Box: Deposit your bill in the drop boxes located outside the Utilities building.
  • eBills: Sign up for eBills and receive electronic bill notifications.
  • Kiosk: Pay at the kiosks located at various county facilities.
  • Mail: Mail your bill to the provided mailing address.
  • Phone: Call the automated payment system at 844-449-7664.
  • Utilities Office: Visit the Chesterfield County Utilities Department in person to make payments.

Delinquency and Service Restoration

  • Delinquency: Bills become delinquent if not paid by the due date. Penalties and interest charges may apply.
  • Disconnection: Unpaid delinquent bills may result in water service disconnection. A re-connection fee will be charged to restore service.
  • Restoration: To restore disconnected service, pay all outstanding charges, fees, and assessments in full.

Contact Information

For any inquiries or assistance with bill payment, contact the Chesterfield County Utilities Department:

  • Phone: 804-748-1271
  • Email: Utilities Department
  • Mailing Address: P.O. Box 608, Chesterfield, VA 23832

Read More :

https://www.chesterfield.gov/448/Account-Management—Pay-My-Bill

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