Charlotte Water Bill Pay By Phone

Pay Your Charlotte Water Bill by Phone: A Comprehensive Guide

Paying your water bill on time is crucial to avoid late fees and service interruptions. Charlotte Water offers several convenient ways to pay your bill, including over the phone. This article will provide you with a detailed guide on how to pay your Charlotte water bill by phone.

Step-by-Step Instructions

1. Gather your information:

• Have your Charlotte Water account number and ZIP code ready.
• You will also need your bank account information or credit/debit card details.

2. Call 311 or 704.336.7600:

• This is the official phone number for Charlotte Water.
• You will be connected to an automated system.

3. Select the payment option:

• Follow the prompts to select the “Pay by Phone” option.

4. Enter your account information:

• You will be asked to enter your account number and ZIP code.

5. Choose your payment method:

• You can pay using your bank account, ATM, debit card, Mastercard, Visa, Discover, or Diners card.

6. Enter your payment details:

• Follow the prompts to enter your payment information, including the amount you want to pay.

7. Confirm your payment:

• The system will confirm your payment details and provide you with a confirmation number.

Convenience Fees

• A $1.10 fee is charged by KUBRA EZ-PAY per transaction up to $999.99 within 26 days.
• For payments totaling more than $999.99 within 26 days, a $55 convenience fee will be charged by KUBRA EZ-PAY.

Additional Information

• You can also make a one-time payment online at https://www.charlottenc.gov/water/Pay-your-Bill.
• If you have any questions or need assistance, you can contact Charlotte Water’s customer service at 704.336.7600.

Conclusion

Paying your Charlotte water bill by phone is a quick and convenient way to ensure timely payments and avoid late fees. By following the steps outlined in this guide, you can easily make your payment over the phone. Remember to have your account information and payment details ready to make the process as smooth as possible.