Charleston Il Water Bill Pay

Pay Your Charleston, IL Water Bill Online: A Comprehensive Guide

Are you looking for a convenient and secure way to pay your Charleston, IL water bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your water bill payment online.

Online Payment Options

The City of Charleston offers several online payment options for your convenience:

• Official Website: Charleston, IL Online Payments
• Phone: 1-844-619-9004
• Mail: 520 Jackson Ave., Charleston, IL 61920

Step-by-Step Guide to Online Payment

1. Visit the Official Website

Navigate to the Charleston, IL Online Payments website: https://www.charlestonillinois.org/community/online_payments/index.php

2. Select “Water Bill”

On the homepage, click on the “Water Bill” option under the “Pay My Bill” section.

3. Enter Your Account Information

Enter your account number and last name in the designated fields. If you do not have your account number, you can find it on your water bill or by contacting the Water Department at (217) 345-8430.

4. Choose Your Payment Method

Select your preferred payment method: credit card, debit card, or electronic check.

5. Enter Your Payment Details

Carefully enter your payment details, including the amount, date, and any additional information required.

6. Review and Submit

Thoroughly review your payment information to ensure accuracy. Once satisfied, click the “Submit” button to complete your payment.

7. Confirmation

Upon successful payment, you will receive a confirmation number and a receipt for your records.

Additional Information

• Payment Processing Time: Online payments are processed within 24 hours.
• Late Payment Fee: A 10% penalty fee will be added to your bill if payment is not made on or before the due date.
• Service Fees: A $25 service charge will be added to your bill if payment is not received by 8:00 am on the termination date listed on the notice.
• Customer Service: For any inquiries or assistance with online payments, please contact the Water Department at (217) 345-8430.

Benefits of Online Payment

• Convenience: Pay your bill anytime, anywhere with internet access.
• Security: All online payments are processed through a secure server to protect your sensitive information.
• Time-Saving: Avoid the hassle of mailing or dropping off your payment.
• Paperless: Reduce paper waste and contribute to environmental sustainability.

By following these steps, you can easily and securely pay your Charleston, IL water bill online. Embrace the convenience and efficiency of online bill payment today!