Central Access Bill Pay

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C Billing

Access our online portal here: Pay Bill. By phone: Call 1-888-706-4754 and In person: Pay at the drive-through at Central Alabama Electric Cooperative

https://caecaccess.com/front_end/joiners

Pay Your Central Access Bill Online, by Phone, or In Person

Central Access offers a variety of convenient ways to pay your bill. You can pay online, by phone, or in person.

Online

To pay your bill online, you will need your account number and the last four digits of your Social Security number. You can access the online payment portal by clicking the link below.

Pay My Fiber Bill

By Phone

To pay your bill by phone, call 1-888-706-4754 and select Option 2 for 24-hour account access. You will need your account number and the last four digits of your Social Security number.

In Person

You can also pay your bill in person at any of the following locations:

  • Clanton office: 101 Industrial Park Drive, Clanton, AL 35045
  • Prattville office: 1951 Cobbs Ford Road, Prattville, AL 36066
  • Rockford office: 10049 US-231, Rockford, AL 35136
  • Wetumpka office: 11554 US-231, Wetumpka, AL 36092

The offices are open Monday through Friday, excluding holidays. The Clanton, Rockford, and Wetumpka offices open at 7:30 a.m., close from noon to 1 p.m., and close for business at 4:30 p.m. The Prattville office is open from 7:30 a.m. through 4:30 p.m.

Additional Information

If you have any questions about paying your bill, you can contact Central Access customer service at 1-888-706-4754.

FAQs

Q: What is the best way to pay my Central Access bill?

A: The best way to pay your Central Access bill is online. This is the most convenient and secure method of payment.

Q: Can I pay my Central Access bill over the phone?

A: Yes, you can pay your Central Access bill over the phone by calling 1-888-706-4754 and selecting Option 2 for 24-hour account access.

Q: Can I pay my Central Access bill in person?

A: Yes, you can pay your Central Access bill in person at any of the following locations:

  • Clanton office: 101 Industrial Park Drive, Clanton, AL 35045
  • Prattville office: 1951 Cobbs Ford Road, Prattville, AL 36066
  • Rockford office: 10049 US-231, Rockford, AL 35136
  • Wetumpka office: 11554 US-231, Wetumpka, AL 36092

Q: What are the office hours for Central Access?

A: The offices are open Monday through Friday, excluding holidays. The Clanton, Rockford, and Wetumpka offices open at 7:30 a.m., close from noon to 1 p.m., and close for business at 4:30 p.m. The Prattville office is open from 7:30 a.m. through 4:30 p.m.

Q: What is the customer service number for Central Access?

A: The customer service number for Central Access is 1-888-706-4754.

FAQ

What is the phone number for Central Alabama access?

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1-888-706-4754 (Monday-Friday, 7:30 a.m. to 4:30 p.m.) (Monday-Friday, 7:30 a.m. to 4:30 p.m.)

What is the phone number for Central Alabama Electric Bill payment?

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Simply have your CAEC member account number available as well as your credit/debit card information when you dial 1-800-545-5735 or locally at (334) 365-6762. Once the greeting message begins, you may press 2 for the Bill Payment option.

What is the phone number for Alabama Power payment arrangement?

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Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

What is Bill Pay app?

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A bill payment app is a mobile application where you can make payments, automate your payment schedule, change account information, and much more. Bill payment apps take the struggle out of going to several websites to pay all your bills.

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