Ccwater Bill Pay

Pay Your Ccwater Bill Online: A Comprehensive Guide

Are you looking for a convenient and secure way to pay your Contra Costa Water District (CCWD) bill? Look no further! This detailed guide will walk you through the various payment options available, ensuring a hassle-free experience.

Online Payment Options

1. Automatic Payments (EasyPay):

• Sign up for automatic payments and never miss a due date again.
• Payments are securely deducted from your checking account on time, every time.
• Enroll in EasyPay through the Paymentus Customer Portal.

2. Online Credit Card Payments:

• Make a one-time payment or set up autopay using a credit or debit card.
• Log in to the Paymentus Customer Portal to get started.
• You can also enroll in paperless billing for added convenience.

Other Payment Methods

1. By Phone:

• Call 877-506-3121 (available in English and Spanish) to make a one-time payment with a credit or debit card.

2. Check Payments:

• Detach the payment coupon from your bill and mail it with a check to:
  • Contra Costa Water District
  • P.O. Box 1430
  • Suisun City, CA 94585-4430

3. 24-Hour Drop Box:

• Drop your payment in the outside drop box located at:
  • 1331 Concord Avenue, Concord

4. In-Person:

• Visit the CCWD cashier at 1331 Concord Avenue, Concord, Monday through Friday between 8 a.m. and 5 p.m.

Understanding Your Bill

Before making a payment, it’s important to understand your water bill. Here are some key terms to know:

• Account Number: This is your unique identifier for your CCWD account.
• Current Charges: This is the amount due for the current billing period.
• Past Due Amount: This is any outstanding balance from previous bills.
• Total Amount Due: This is the sum of the current charges and past due amount.
• Due Date: This is the date by which your payment must be received to avoid late fees.

Late Payments and Delinquencies

• Unpaid bills become delinquent if payment is not received within 60 days from the statement date.
• Delinquent bills incur late fees.
• The District may send written reminder notices and, if necessary, a notice of intent to disconnect service.
• If the bill remains unpaid, service may be discontinued.

Additional Resources

• View Your Water Bill
• Get Help with Your Water Bill
• Non-Payment Information

Conclusion

Paying your CCWD bill is easy and convenient with the various payment options available. By following the steps outlined in this guide, you can ensure that your bill is paid on time and avoid any late fees or service disruptions.