If there comes a time when you can’t pay all or part of your electric bill, please call our Customer Service area at 802-865-7300. We will help you make
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Are you a resident of Burlington, Vermont, struggling to keep up with your electric bills? Look no further! This comprehensive guide will provide you with all the necessary information to pay your Burlington Electric bill effortlessly.
Online Payment
Burlington Electric offers a convenient online payment portal that allows you to pay your bill securely and quickly. Follow these steps to make an online payment:
- Visit the Burlington Electric website: https://www.burlingtonelectric.com/
- Click on “My Bill” in the top menu.
- Enter your account number and last name.
- Click on “Sign In.”
- Select the “Pay My Bill” option.
- Enter your payment information and click on “Submit.”
Phone Payment
If you prefer to pay your bill over the phone, Burlington Electric provides an automated toll-free number:
- Call 1-866-665-9575.
- Follow the automated prompts to enter your account information and payment details.
- Confirm your payment and complete the transaction.
Mail Payment
You can mail your payment to the following address:
Burlington Electric Department
P.O. Box 1048
Burlington, VT 05402
Ensure that you include your account number and payment stub with your check or money order.
In-Person Payment
If you wish to pay your bill in person, you can visit the Burlington Electric office at:
585 Pine Street
Burlington, VT 05401
The office hours are Monday through Friday, from 8:30 a.m. to 4:30 p.m., excluding holidays.
Payment Options
Burlington Electric accepts the following payment methods:
- Visa
- MasterCard
- Discover
- Check
- Money order
Note: There is no additional fee for using any of the payment methods.
Additional Information
- Budget Payment Plan: Burlington Electric offers a budget payment plan that allows residential customers to pay the same amount each month over a 12-month period. To sign up for this plan, contact Customer Service at 802-865-7300.
- Need Help Paying Your Bill: If you are facing difficulties in paying your electric bill, Burlington Electric encourages you to contact their Customer Service department at 802-865-7300. They can assist you in making arrangements to pay your bill over time.
- Energy Assistance Program: Burlington Electric offers an Energy Assistance Program that provides a 12.5 percent discount to eligible customers. To learn more and apply for this program, visit https://www.burlingtonelectric.com/my-bill/energy-assistance-program/.
Paying your Burlington Electric bill is a straightforward process. By following the steps outlined above, you can ensure that your bill is paid on time and avoid any late payment fees.
FAQ
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