Berkeley County Water And Sewer Bill Pay

Pay Your Berkeley County Water and Sewer Bill Online or In-Person

Pay Your Bill Here:

• Online Payment Portal
• In-Person Payment Locations

Contact Information:

• Phone: (843) 572-4400
• Email: Not provided
• Mailing Address: P.O. BOX 944 MARTINSBURG, WV 25402

Payment Options:

• Online: Pay using a credit or debit card through the online payment portal.

• In-Person: Pay with cash, money order, cashier’s check, credit card, or debit card at the following locations:

  • 65 District Way, Martinsburg, WV 25404 (Lobby Hours: Mon-Fri, 8:00 AM – 4:30 PM)
  • 251 Caperton Boulevard, Martinsburg, WV 25403 (Lobby Hours: Mon-Fri, 8:00 AM – 4:30 PM)

• Mail: Send your payment to the mailing address provided above.

Automatic Payments:

• Sign up for automatic ACH payments to have your payment deducted from your bank account each month. ACH Form

After Hours Drop-Off:

• Night drop boxes are available at the front entrances of both payment locations for check payments only.

Important Notes:

• Payments made after 4:30 PM will be posted the next business day.
• Penalties will not be reversed for payments received after 4:30 PM on the “latest pay date” due to any issues.
• If your water service has been terminated, do not pay online. Call the office at (304) 263-8566 to make your payment.
• If you have received a termination notice, only use the internet to make your payment if you are paying prior to the termination notice Due Date. Otherwise, call the office to make your payment.

Additional Information:

• Billing Cycle: Customers are billed for wastewater service on a monthly basis around the 10th of every month.
• Payment Due Date: The payment due date is typically 20 days after the billing date.
• Late Fees: Late fees may be applied to accounts that are not paid by the due date.
• Termination of Service: Water service may be terminated for non-payment of bills.

For any questions or assistance with your account, bill, or payment, please contact the Berkeley County Public Service Sewer District office at (304) 263-8566 during normal business hours.