Asheville Water Bill Pay

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A Billing

You may pay in person at Asheville City Hall at 70 Court Plaza. Please bring your payment to the Customer Services Division on the first floor of City Hall.

https://www.ashevillenc.gov/service/pay-water-bill/

Pay Your Asheville Water Bill Effortlessly: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your Asheville water bill? Look no further! This article will provide you with all the necessary information to ensure your water bill payments are made on time, every time.

Online Payment

The City of Asheville offers a user-friendly online payment portal that allows you to pay your water bill with just a few clicks. Here’s how:

  • Visit the Customer Self Service System: https://www.ashevillenc.gov/service/pay-water-bill/
  • Create an account or log in if you already have one.
  • Enter your account and customer numbers from your Combined Utility Statement.
  • Choose your preferred payment method: checking or savings account, Visa, MasterCard, Discover credit card, or e-check.

Pay by Phone

If you prefer to pay over the phone, you can call 828-251-1122 and follow the prompts. You will need your account and customer numbers ready. The interactive voice response system will guide you through the payment process.

Pay in Person

For those who prefer in-person payments, you can visit Asheville City Hall at 70 Court Plaza. Please bring your payment to the Customer Services Division on the first floor of City Hall.

Drop Box Payments

Two drop boxes are available for your convenience:

  • Public Works Building: 161 South Charlotte Street
  • City-County Plaza: First roundabout when entering the plaza

Please note that payments placed in drop boxes are not processed until the next business day.

Pay by Mail

You can mail your payment to:

City of Asheville
Customer Services Division
P.O. Box 733
Asheville, NC 28802

Payment Due Dates

Water bills are typically due within 30 days of the billing date. Late payments may result in additional fees or service disconnection.

Customer Service

If you have any questions or need assistance with your water bill payment, please contact Customer Service at 828-251-1122.

Additional Resources

Read More :

https://www.ashevillenc.gov/services/water-utilities/

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