Arcadia Bill Pay

Are you looking for a convenient and hassle-free way to pay your Arcadia bills? Look no further! The City of Arcadia offers various online and offline payment options to make bill payments a breeze. Whether you need to pay your utility bill, parking citation, or other miscellaneous charges, we’ve got you covered.

Online Payment Options

1. Online Customer Portal:

• Click here to access the Online Customer Portal.
• Select the appropriate payment option (e.g., Utility Bill, Parking Permits).
• Enter your account information and follow the prompts to complete your payment.
• You can pay using a credit card (Visa, MasterCard, or Discover) or authorize a deduction from your checking or savings account.

2. Sure Pay (Direct Debit Program):

• Download the Sure Pay Application Form and complete it.
• Return the signed form to Utility Billing Services at (626) 254-2700.
• Your utility or Paramedic Membership Program bill will be automatically deducted from your bank account around the tenth day of the month following the receipt of the bill.

Offline Payment Options

1. Mail:

• Send your payment to the following address:

City of ArcadiaCashier's Office240 W. Huntington DriveP.O. Box 60021Arcadia, CA 91006-6021

• Include your utility bill account number on your check.

2. Credit Card (In-Person):

• Visit the City of Arcadia Cashier’s Office at 240 W. Huntington Drive, Arcadia, CA 91007.
• Complete the credit card payment information on the back of your utility statement payment stub.
• Sign and return the payment stub with your payment.

3. In-Person:

• Visit the City of Arcadia Cashier’s Office (address above) during normal business hours.
• Make your payment in person.

4. Night Drop:

• Drop off your utility bill payment at the City Hall night drop box after business hours.
• The dropbox is located in the City Hall parking lot, just south of the sports field, at 240 West Huntington Drive.

Frequently Asked Questions

Q: What types of bills can I pay online?
A: You can pay utility bills, parking citations, overnight parking permits, false alarm permits, and other miscellaneous bills (e.g., Field Usage, Fire Inspections, Police Services, DUI Cost Reimbursement, Property Damages).

Q: Is there a fee for making online payments?
A: No, there is no fee for making online payments.

Q: When will my payment be processed if I use Sure Pay?
A: Your payment will be processed around the tenth day of the month following the receipt of the bill.

Q: Can I pay my bill over the phone?
A: Unfortunately, phone payments are not accepted.

Q: Where can I find more information about billing?
A: Visit the City of Arcadia website at https://www.arcadiaca.gov/discover/administrative_services/make_a_payment.php or contact Utility Billing Services at (626) 254-2700.