Telephone: Contact our billing sales and service center to check your account balance and make payments over the telephone. Speak to a representative at 513-566-5050.
https://www.altafiber.com/help-center/account-billing/paying-my-bill
Are you looking for a convenient and hassle-free way to pay your Altafiber bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your bill payments on time, every time.
Quick and Easy Payment Options
Altafiber offers a range of payment options to cater to your needs. Choose the method that best suits you:
- Online: Pay your bill online through the My Altafiber portal. Simply log in to your account and follow the prompts.
- Phone: Call Altafiber’s billing sales and service center at 513-566-5050 to make a payment over the phone.
- Mail: Send your payment by mail to:
Altafiber TelephoneP.O. BOX 748003Cincinnati, OH 45274-8003- In Person: Visit one of Altafiber’s convenient payment centers or retail locations to pay your bill in person.
Avoiding Late Payments
To avoid late payment fees and potential service interruptions, it’s crucial to pay your Altafiber bill by the due date. The due date is typically 21 calendar days from the bill date.
Late Payment Consequences
If you fail to pay your bill by the due date, you may incur a late payment fee. The late payment fee amount is 2% of the balance or $13.95, whichever is greater. Additionally, your service may be disconnected if payment is not received by the agreed-upon date.
Payment Arrangements
If you’re unable to pay your bill on time, contact Altafiber’s billing sales and service center at 513-566-5050 to make payment arrangements. Payment arrangements may be made in case of illness or other circumstances beyond your control.
Restoring Service After Disconnection
If your service has been disconnected for nonpayment, payments made will be restored hourly. Accounts will only be restored if payment covers the regulated amount. If it does not, the account will not be restored. Payments will flow through hourly, Monday through Sunday, 7 a.m. to midnight.
Contacting Altafiber
For any questions or concerns regarding your Altafiber bill, contact their billing sales and service center at 513-566-5050. You can also visit the Altafiber website for more information:
FAQ
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https://www.altafiber.com/help-center/account-billing
