Albany Utilities Bill Pay

Pay Your Albany Utilities Bill with Ease: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your Albany utilities bill? Look no further! In this article, we will provide you with a detailed guide on how to make your payments online, by phone, or in person.

Online Bill Payment

Step 1: Visit the Albany Utilities Bill Payment Portal

• Website: https://www.albanyga.gov/about-us/city-departments/utilities-administration/view-pay-utility-bill-online

Step 2: Enter Your Account Number

• Your account number can be found on your utility bill.

Step 3: Choose Your Payment Method

• You can pay using a credit card, debit card, or electronic check.

Step 4: Confirm Your Payment

• Review your payment details and click “Submit” to complete the transaction.

Phone Bill Payment

Step 1: Call the Albany Utilities Customer Service Line

• Phone Number: (229) 431-3000

Step 2: Provide Your Account Number

• The customer service representative will ask for your account number.

Step 3: Choose Your Payment Method

• You can pay using a credit card, debit card, or by providing your bank account information.

Step 4: Confirm Your Payment

• The representative will confirm your payment details and process the transaction.

In-Person Bill Payment

Step 1: Visit the Albany Utilities Office

• Address: 222 Pine Avenue, Albany, GA 31701

Step 2: Bring Your Bill

• You will need to bring your utility bill to the office for payment.

Step 3: Choose Your Payment Method

• You can pay using cash, check, or money order.

Step 4: Make Your Payment

• The cashier will process your payment and provide you with a receipt.

Additional Payment Options

Automatic Payment:

• Set up automatic payments from your bank account to ensure that your bill is paid on time every month.

Payment Kiosk:

• Pay your bill at a self-service payment kiosk located at the Albany Utilities Office.

Mail-In Payment:

• Send your payment by mail to the following address:

Albany Utilities
P.O. Box 1828
Albany, GA 31702

Benefits of Online Bill Payment

• Convenience: Pay your bill anytime, anywhere with an internet connection.
• Time-saving: Avoid lines and save time by paying online.
• Secure: The online payment portal uses advanced security measures to protect your financial information.
• Automated reminders: Receive email or text reminders when your bill is due.
• Payment history: Access your payment history and view past transactions.

Conclusion

Paying your Albany utilities bill is now easier than ever. Whether you choose to pay online, by phone, or in person, there is a convenient option for everyone. By following the steps outlined in this guide, you can ensure that your bill is paid on time and avoid any late fees or service interruptions.