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AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit,

https://www.aepohio.com/account/bills/pay/phone

Pay Your AEP Bill Quickly and Easily with BillMatrix

Paying your AEP bill has never been easier! With BillMatrix, you can make immediate payments over the phone, without having to log in to your account. Simply call BillMatrix toll-free at 800.611.0964 to make a payment using your credit, debit, or ATM card, or e-check.

Click here to pay your AEP bill with BillMatrix

Benefits of Using BillMatrix:

  • Convenience: Make payments over the phone, anytime, anywhere.
  • Speed: Payments are processed immediately and posted to your account the same day.
  • Security: BillMatrix uses secure encryption to protect your personal and financial information.
  • No login required: You don’t need to create an online account to use BillMatrix.

How to Pay with BillMatrix:

  1. Call BillMatrix toll-free at 800.611.0964.
  2. Provide your AEP account number.
  3. Choose your payment method (credit/debit card, ATM card, or e-check).
  4. Follow the prompts to complete your payment.

Fees and Posting Times:

  • A fee of $1.85 will be charged for residential accounts and a fee of 2.95% will be charged for non-residential accounts by BillMatrix.
  • Payments made before 4:00 p.m. ET will be posted to your account the same day.
  • Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will be posted on the next AEP Ohio business day.

Other Payment Options:

If you prefer not to use BillMatrix, you can pay your AEP bill in several other ways:

  • Online: Log in to your AEP Ohio account and make a payment using your checking account (free for Paperless Billing customers).
  • By mail: Send a check or money order to the address on your bill.
  • In person: Visit an AEP Ohio payment center.

Contact Information:

If you have any questions about paying your AEP bill with BillMatrix, please contact BillMatrix directly at 800.611.0964.

For general AEP Ohio customer service, please call 1.800.672.2231.

FAQ

Where can I pay my AEP bill online?

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To pay your electric bill please visit www.aepaccount.com/zipr/BillsAndPayments. Continue to the American Electric Power Association 943 online payment system to pay your bill.

How do you call a BillMatrix?

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BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. The toll-free customer service line number is 1-800-446-1373.

What is the phone number for BillMatrix for AEP Ohio?

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AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611. 0964 to make a payment.

What is the phone number for BillMatrix customer service?

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The Customer Service Representatives are available Monday – Friday 7:30 a.m. – 8:00 p.m. Central at 866-694-5860 to assist you in making payments, verifying payment receipt, and in providing answers to questions regarding payments on your bank statements. Can I make my BillMatrix payments over the phone instead?

Read More :

https://www.appalachianpower.com/account/bills/pay/

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