Portsmouth Public Utilities Bill Pay

Are you looking for a convenient and hassle-free way to pay your Portsmouth Public Utilities bill? Look no further! This article will provide you with a step-by-step guide on how to make your payments online, ensuring a seamless and timely process.

Step 1: Visit the Portsmouth Public Utilities Website

To begin, visit the official website of Portsmouth Public Utilities: https://utilities.portsmouthva.gov/.

Step 2: Create an Online Account

If you don’t already have an online account, click on the “Create a Website Account” link in the top right corner of the homepage. Follow the prompts to create your account, providing your personal information and contact details.

Step 3: Log In to Your Account

Once you have created your account, click on the “Website Sign In” link to access your online portal. Enter your username and password to log in.

Step 4: Select “Online Bill Pay”

From your account dashboard, select the “Online Bill Pay” option. This will take you to the payment portal where you can manage your bills and make payments.

Step 5: Enter Your Account Information

In the payment portal, enter your Portsmouth Public Utilities account number and the amount you wish to pay. You can also view your current balance and past billing statements.

Step 6: Choose Your Payment Method

Portsmouth Public Utilities offers multiple payment options for your convenience. You can choose to pay using:

• Credit Card: Visa, Mastercard, Discover, and American Express are accepted.
• Debit Card: Most major debit cards are accepted.
• Electronic Check (ACH): You can directly transfer funds from your checking or savings account.

Step 7: Review and Submit Your Payment

Before submitting your payment, carefully review the details to ensure accuracy. Once you are satisfied, click on the “Submit” button to complete the transaction.

Step 8: Confirmation and Receipt

Upon successful payment, you will receive a confirmation message and a receipt via email. You can also view your payment history and download receipts from your online account.

Additional Information:

• Payment Deadlines: Portsmouth Public Utilities bills are typically due by the 15th of each month. Late payments may incur additional fees.
• Customer Service: If you encounter any issues or have questions, you can contact Portsmouth Public Utilities customer service at 757-393-8524.
• Auto Pay: You can set up automatic payments to avoid missing due dates and ensure timely bill payments.

Paying your Portsmouth Public Utilities bill online is a quick, easy, and secure process. By following these steps, you can conveniently manage your payments and stay up-to-date with your account.