Shelby Energy Bill Pay

Are you looking for a convenient and hassle-free way to pay your Shelby Energy bill? Look no further! Shelby Energy offers several payment options to suit your needs, including online, by phone, mail, and in person.

Online Payment

Shelby Energy’s SmartHub is the fastest and most convenient way to pay your bill. With SmartHub, you can:

• View your bill and payment history
• Make one-time or recurring payments
• Set up automatic payments
• Report outages and contact customer service

To pay your bill online, visit https://www.shelbyenergy.com/smarthub and register for a SmartHub account. Once you’re registered, you can log in and make a payment using your checking or savings account.

Phone Payment

You can also pay your Shelby Energy bill by phone by calling 833-284-5049. You will need your account number and the amount you wish to pay.

Mail Payment

To pay your bill by mail, send your payment to:

Shelby Energy Cooperative
620 Old Finchville Road
Shelbyville, KY 40065

Please include your account number on your check or money order.

In-Person Payment

You can also pay your Shelby Energy bill in person at the Shelby Energy Cooperative office located at:

620 Old Finchville Road
Shelbyville, KY 40065

The office is open Monday through Friday from 7:00 AM to 4:00 PM.

Other Payment Options

In addition to the payment options listed above, Shelby Energy also offers the following payment options:

• AutoPay: With AutoPay, your bill will be automatically drafted from your bank account each month on your due date.

• Prepay: With Prepay, you can purchase energy before you use it. This option is ideal for customers who want to avoid late fees and better manage their energy usage.

• Remote Payment Locations: You can pay your bill in cash at any of the following remote payment locations:

  • Shelby Energy Cooperative office (Shelbyville)
  • Vanilla Direct locations (look for the Vanilla Direct Barcode on your Shelby Energy bill)

Payment Assistance

If you are having trouble paying your Shelby Energy bill, please contact customer service at 800-292-6585. Shelby Energy offers a variety of payment assistance programs to help customers who are facing financial hardship.

Conclusion

Paying your Shelby Energy bill is quick and easy with the variety of payment options available. Whether you prefer to pay online, by phone, mail, or in person, Shelby Energy has you covered. If you have any questions or need assistance with your payment, please contact customer service at 800-292-6585.