Oak Ridge Utility District Bill Pay

Pay Your Oak Ridge Utility District Bill with Ease

Are you looking for a convenient and hassle-free way to pay your Oak Ridge Utility District (ORUD) bill? Look no further! ORUD offers several payment options to cater to your needs.

Online Payment

Click here to access the ORUD Customer Self-Service (CSS) system. With CSS, you can:

• View your account information
• Check your bill
• Make payments
• Place requests or inquiries

To log in, simply enter your account number or email address and password. If you’re a new user, you can register for an account.

Bank Draft

For automatic bill payment, you can sign up for bank draft. Your payment will be deducted directly from your bank account on the due date, ensuring you’ll never miss a payment again.

e-Bill

With e-Bill, you can receive your bill electronically each month. This eliminates the need for paper bills and ensures you’ll always have your bill on hand. To sign up for e-Bill, create an online account through the CSS system.

Pay by Phone

You can also pay your bill over the phone by calling the automated payment system at (865) 220-6600. Have your account number and credit card information ready. There’s no fee for using this service.

In Person or by Mail

If you prefer, you can pay your bill in person or by mail. Make your check payable to Oak Ridge Utility District and include your account number. Drop off your payment at the ORUD office at 120 S. Jefferson Circle, Oak Ridge, TN 37830, or mail it to the same address.

Levelized Billing

To avoid fluctuating energy bills, you can sign up for Levelized Billing. This option spreads out your monthly payment amount evenly throughout the year, based on your 12-month usage history.

Contact Information

For any questions or assistance with bill payment, contact the ORUD Customer Service Department at (865) 483-1377 or toll-free at (888) 483-1377.

Additional Tips

• Payments made after 8 p.m. Eastern Standard Time on the due date may be subject to a late fee.
• To avoid service interruption, make sure to pay your bill on time.
• Keep a record of your payments for your records.