Pay online through the new Smart Water Portal. All Payments will need to be made through the new customer portal or the new phone pay system unless your
https://eastsideutility.com/bill-pay
Pay Your Eastside Utility Bill Effortlessly: A Comprehensive Guide
Are you seeking a hassle-free way to pay your Eastside Utility bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your bill payment process a breeze.
Direct Payment Options
Smart Water Portal:
- Register or log in to the Smart Water Portal: https://eastsideutility.com/smart-water-portal
- Access convenient online payment options, including credit/debit card and e-check.
In Person:
- Visit the Eastside Utility District office at 3018 Hickory Valley Rd., Chattanooga, TN 37421, during business hours (Monday-Friday, 8 am – 5 pm).
- Make your payment in person using cash, check, or credit/debit card.
Night Drop:
- Utilize the night drop box located by the front door of the Eastside Utility District office.
- Drop off your payment in an envelope with your account number clearly written on it.
Satellite Payment Centers:
- Pay your bill at designated satellite payment centers:
- First Tennessee Bank
- The Village Market in Collegedale
Automatic Bank Draft:
- Sign up for automatic bank draft through Eastside Utility.
- Your bill amount will be automatically deducted from your designated bank account on the due date.
Mail:
- Send your payment by mail to:
Eastside Utility DistrictP.O. Box 22037Chattanooga, TN 37422
Additional Payment Options
24/7 Pay by Phone:
- Call the automated phone payment system at 423-892-2890.
- Follow the prompts to make a payment using your credit/debit card.
Online Bill Pay:
- Contact your bank or credit union to set up online bill pay.
- Add Eastside Utility as a payee and schedule your payment.
Payment Tips
- Avoid Late Fees: Pay your bill on or before the due date to avoid late payment penalties.
- Keep a Record: Retain a copy of your payment receipt for your records.
- Contact Customer Service: If you encounter any issues with your payment, contact Eastside Utility District customer service at 423-892-2890.
Frequently Asked Questions
Q: Can I pay my bill over the phone?
A: Yes, you can make a payment by calling the automated phone payment system at 423-892-2890.
Q: What forms of payment are accepted?
A: Accepted payment methods include cash, check, credit/debit card, and e-check.
Q: Where can I find my account number?
A: Your account number is located on your utility bill.
Q: How do I sign up for automatic bank draft?
A: Contact Eastside Utility District customer service at 423-892-2890 to set up automatic bank draft.
Q: What happens if I miss my payment deadline?
A: Late payments may result in late payment fees and potential service disconnection.
By following these simple steps and utilizing the available payment options, you can ensure timely and hassle-free payment of your Eastside Utility bill.
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https://eastsideutility.com/