You may pay your electric bill by phone using our automated system by calling 270-887-4200 and choosing option 1. At the prompt, enter your 12 digit HES account
https://hop-electric.com/electric/residential-electric/bill-payment-options/
Pay Your HES Bill Effortlessly: A Comprehensive Guide
If you’re looking for a hassle-free way to pay your HES bill, you’ve come to the right place. This comprehensive guide will walk you through every available payment option, ensuring you can settle your dues promptly and conveniently.
Payment Methods
Walk-In:
- Visit the Hopkinsville Electric System office at 1820 E. 9th Street.
- Lobby hours: Monday – Friday, 8:00 AM – 4:30 PM
- Drive-thru hours: Monday – Friday, 7:30 AM – 4:30 PM
Phone Payments:
- Call 270-887-4200 and select option 1.
- Enter your 12-digit HES account number.
- Pay using Visa, Mastercard, Discover, or initiate an electronic funds transfer.
Online Payments:
- Click here to access the HES online payment portal.
Automatic Bank Draft:
- Set up automatic monthly deductions from your bank account on your bill’s due date.
- Visit the HES office or submit your information online here.
Levelized Billing Program:
- Smooth out your monthly bills by averaging the past 13 months’ usage.
- Visit the HES office or apply online here.
Step-by-Step Online Payment Guide
- Visit the HES online payment portal.
- Enter your HES account number and last name.
- Select the payment amount and date.
- Choose your payment method (Visa, Mastercard, Discover, or eCheck).
- Review and confirm your payment details.
Frequently Asked Questions
Q: What is the due date for my HES bill?
A: Your bill’s due date is printed on the statement.
Q: Can I pay my electric and internet bills together?
A: No, electric and internet bills must be paid separately.
Q: What if I have a question about my bill?
A: Contact HES customer service at 270-887-4200.
Conclusion
Paying your HES bill is now easier than ever with the variety of payment options available. Whether you prefer the convenience of online payments, the simplicity of phone payments, or the reliability of automatic bank drafts, HES has got you covered. By following the steps outlined in this guide, you can ensure your bill is paid on time, every time.
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