Kub Online Bill Pay

Pay Your KUB Bill Online: A Comprehensive Guide

Introduction

Paying your utility bills on time is crucial to avoid service interruptions and late fees. If you’re a Knoxville Utilities Board (KUB) customer, you can conveniently pay your bill online using various methods. This article will guide you through the simple steps involved in paying your KUB bill online, ensuring a hassle-free experience.

Direct Links to Pay Your KUB Bill Online:

• Debit/Credit Card Payment: https://www.kub.org/bills-payments/billmatrix
• One-Time Bank Draft Payment (SelectPay): https://www.kub.org/bills-payments/billmatrix

Step-by-Step Guide to Paying Your KUB Bill Online

Method 1: Debit/Credit Card Payment

1. Visit the KUB website: https://www.kub.org/
2. Click on “Pay” in the top right corner.
3. Select “Debit/Credit Card Payment.”
4. Enter your KUB account number and the amount you wish to pay.
5. Click on “Continue.”
6. Enter your debit/credit card information and follow the prompts to complete the payment.

Method 2: One-Time Bank Draft Payment (SelectPay)

1. Visit the KUB website: https://www.kub.org/
2. Click on “Pay” in the top right corner.
3. Select “One-Time Bank Draft Payment.”
4. Enter your KUB account number and the amount you wish to pay.
5. Click on “Continue.”
6. Enter your bank account information and follow the prompts to complete the payment.

Additional Payment Options

In addition to online payments, KUB offers several other convenient payment options:

• Automatic Bank Draft Payments (AutoPay): Set up automatic payments from your bank account to ensure your bill is always paid on time.
• Pay by Phone: Call 865-524-2911 and follow the prompts to make a payment over the phone.
• Pay In Person: Visit a KUB Customer Service Center or authorized payment location to pay your bill in person.
• Mail: Send your payment to P. O. Box 59029, Knoxville, TN 37950-9017.

Benefits of Paying Your KUB Bill Online

• Convenience: Pay your bill anytime, anywhere, without leaving the comfort of your home.
• Security: Online payments are processed through secure servers to protect your personal and financial information.
• Time-Saving: Avoid lines and save time by paying your bill online.
• Paperless: Reduce paper waste and clutter by opting for paperless billing and electronic payment receipts.

Frequently Asked Questions

• What is the maximum amount I can pay online using a debit/credit card? The maximum allowable payment amount is $2,000.
• Can I save my payment information for future use? Yes, when paying with a debit/credit card, you can save your payment methods for future use.
• What if I need assistance with my online payment? Contact KUB Customer Service at 865-524-2911 for assistance.

Conclusion

Paying your KUB bill online is a quick, secure, and convenient way to manage your utility payments. By following the steps outlined in this article, you can easily pay your bill and avoid late fees or service interruptions. Remember to explore the additional payment options available to choose the one that best suits your needs.