Johnson City Utility Bill Pay

Pay Your Johnson City Utility Bill Online: A Comprehensive Guide

Introduction

Paying your utility bills on time is crucial to avoid late fees and service interruptions. If you’re a resident of Johnson City, Tennessee, you can conveniently pay your water and garbage bills online. This article will guide you through the simple steps to make your utility bill payments online.

Direct Payment Links

• Pay Utility Bill (Water & Garbage): https://www.johnsoncitytn.org/services/pay_utility_bill.php
• Pay Utility Bill by Phone: 877-768-5046

Step-by-Step Guide to Online Payment

1. Visit the Online Payment Portal: Click on the link provided above to access the online payment portal.

2. Accept Terms and Conditions: Read and accept the terms and conditions by clicking on the “Accept” button.

3. Enter Account Information: Provide your account number and zip code to retrieve your account details.

4. Review Bill Details: Verify the bill amount and due date to ensure accuracy.

5. Select Payment Method: Choose your preferred payment method, either credit card or e-check.

6. Enter Payment Information: Enter your credit card or bank account details securely.

7. Submit Payment: Click on the “Submit Payment” button to complete the transaction.

8. Confirmation: You will receive a confirmation email or message with the payment details.

Additional Payment Options

Pay by Phone: You can make payments over the phone by calling 877-768-5046. Please have your account number and credit/debit card information ready.

Autodraft: Sign up for autodraft to have your bill automatically deducted from your bank account on the due date. This option helps avoid late payments and ensures uninterrupted service.

Benefits of Online Bill Payment

• Convenience: Pay your bills anytime, anywhere with an internet connection.
• Time-Saving: Eliminate the need to visit the city hall or mail payments.
• Security: The online payment system is secure and protects your financial information.
• Reduced Late Fees: Avoid late payment penalties by scheduling payments in advance.
• Paperless: Receive your bills electronically, reducing paper waste and clutter.

Troubleshooting

• Forgot Account Number: Contact the City of Johnson City at 423-434-6000 to retrieve your account number.
• Payment Not Processed: Check your bank statement or contact the city to confirm the payment status.
• Website Issues: If you encounter any technical difficulties, contact the city’s IT department for assistance.

Conclusion

Paying your Johnson City utility bill online is a quick, easy, and secure process. By following the steps outlined in this article, you can ensure timely payments, avoid late fees, and enjoy the convenience of online bill management.