Access our online portal here: Pay Bill. By phone: Call 1-888-706-4754 and In person: Pay at the drive-through at Central Alabama Electric Cooperative
https://caecaccess.com/front_end/joiners
Pay Your Central Access Bill Online, by Phone, or In Person
Central Access offers a variety of convenient ways to pay your bill. You can pay online, by phone, or in person.
Online
To pay your bill online, you will need your account number and the last four digits of your Social Security number. You can access the online payment portal by clicking the link below.
By Phone
To pay your bill by phone, call 1-888-706-4754 and select Option 2 for 24-hour account access. You will need your account number and the last four digits of your Social Security number.
In Person
You can also pay your bill in person at any of the following locations:
- Clanton office: 101 Industrial Park Drive, Clanton, AL 35045
- Prattville office: 1951 Cobbs Ford Road, Prattville, AL 36066
- Rockford office: 10049 US-231, Rockford, AL 35136
- Wetumpka office: 11554 US-231, Wetumpka, AL 36092
The offices are open Monday through Friday, excluding holidays. The Clanton, Rockford, and Wetumpka offices open at 7:30 a.m., close from noon to 1 p.m., and close for business at 4:30 p.m. The Prattville office is open from 7:30 a.m. through 4:30 p.m.
Additional Information
If you have any questions about paying your bill, you can contact Central Access customer service at 1-888-706-4754.
FAQs
Q: What is the best way to pay my Central Access bill?
A: The best way to pay your Central Access bill is online. This is the most convenient and secure method of payment.
Q: Can I pay my Central Access bill over the phone?
A: Yes, you can pay your Central Access bill over the phone by calling 1-888-706-4754 and selecting Option 2 for 24-hour account access.
Q: Can I pay my Central Access bill in person?
A: Yes, you can pay your Central Access bill in person at any of the following locations:
- Clanton office: 101 Industrial Park Drive, Clanton, AL 35045
- Prattville office: 1951 Cobbs Ford Road, Prattville, AL 36066
- Rockford office: 10049 US-231, Rockford, AL 35136
- Wetumpka office: 11554 US-231, Wetumpka, AL 36092
Q: What are the office hours for Central Access?
A: The offices are open Monday through Friday, excluding holidays. The Clanton, Rockford, and Wetumpka offices open at 7:30 a.m., close from noon to 1 p.m., and close for business at 4:30 p.m. The Prattville office is open from 7:30 a.m. through 4:30 p.m.
Q: What is the customer service number for Central Access?
A: The customer service number for Central Access is 1-888-706-4754.
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