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FAQ
How do I contact Burbank Water and Power?
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Contact Burbank Water and Power customer service by email at [email protected] or by phone at 818-238-3700.
How do I pay my Ladwp bill without logging in?
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To pay by phone through the LADWP Payment Center, residential customers can call 1-877-MYPAYDWP (1-877-697-2939) to authorize an electronic one-time payment from your checking/savings account or credit card (Visa or MasterCard). Our toll-free number is available 24 hours a day, 7 days a week using a touch-tone phone.
How much is the credit card fee at Burbank Water and Power?
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Credit/debit card payments are subject to a $2.99 convenience fee up to $500 and a 1.99% fee for payments over $500, per transaction. Electronic check payments have a convenience fee of $2.99.
How many customers does Burbank Water and Power have?
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50,000 residential and business customers in the City of Burbank. BWP has been operating for over 100 years, including nine years as an APPA RP3 Diamond level provider.