Altoona Water Authority Bill Pay

Paying your Altoona Water Authority bill on time is crucial to avoid late payment fees and service interruptions. With various convenient payment options available, you can choose the method that best suits your needs. This article provides a detailed guide to help you make your payments seamlessly.

Online Payment: Fast and Secure

The Altoona Water Authority’s online payment portal offers a secure and efficient way to pay your bill. Simply visit https://altoona.authoritypay.com/ and follow these steps:

1. Enter your account number and CID (Customer Identification Number) from your bill.
2. Select your payment method (e-check or credit/debit card).
3. Review and confirm your payment details.
4. Click “Submit” to complete the transaction.

AutoPay: Set It and Forget It

For hassle-free bill payments, enroll in the AutoPay program through the online portal. Once you set up AutoPay, your monthly bill amount will be automatically deducted from your checking or savings account on the due date. This ensures timely payments and eliminates the risk of late fees.

Pay by Mail: Traditional and Convenient

If you prefer traditional methods, you can mail your payment to the following address:

Altoona Water Authority
P.O. Box 3150
Altoona, PA 16603-3150

Remember to include your payment stub with your check or money order.

In-Person Payments: Visit the Customer Service Department

You can also make payments in person at the Altoona Water Authority Customer Service Department located at:

900 Chestnut Avenue
Altoona, PA 16601

The department is open Monday through Friday from 8:00 AM to 4:30 PM.

Drop Boxes: Convenient and Secure

For your convenience, drop boxes are available at the following locations:

• Sheetz at 5700 6th Avenue
• Transportation Center at 1231 11th Avenue (DRIVE UP)
• AWA Administration Offices at 900 Chestnut Avenue (DRIVE UP IN REAR OF BUILDING)

Please note that cash payments should not be left in drop boxes.

Payment Options: Choose What Works for You

The Altoona Water Authority offers various payment options to cater to your preferences:

• E-check: Pay directly from your checking or savings account without any fees.
• Credit/Debit Card: Pay using Visa, MasterCard, Discover, or American Express. A convenience fee applies to credit card payments.
• AutoPay: Set up recurring payments to avoid late fees and ensure timely payments.
• In-Person: Pay in cash, check, or money order at the Customer Service Department.
• Drop Box: Drop off your payment in a secure drop box at designated locations.

Contact Information: Get Assistance When Needed

If you have any questions or need assistance with your bill payment, you can contact the Altoona Water Authority at:

• Phone: (814) 949-2540
• Email: [email protected]
• Website: https://www.altoonawater.com/

Conclusion

Paying your Altoona Water Authority bill is easy and convenient with the various payment options available. Whether you prefer online payments, AutoPay, in-person transactions, or drop boxes, you can choose the method that best fits your needs. By making timely payments, you can maintain uninterrupted water service and avoid late fees.