United Bank Bill Pay

Pay Your United Bank Bills Quickly and Conveniently

United Bank Bill Pay offers a secure and efficient way to manage your finances and pay your bills on time. With QuickPay and ExpressPay, you can make loan payments, set up automatic recurring payments, and view your payment history.

How to Enroll in QuickPay

1. Visit the United Bank website at https://www.bankwithunited.com/personal-banking/lending/loan-payment.html.
2. Click on the “Enroll in QuickPay” button.
3. Enter your account number, note number, and zip code.
4. Create a username and password.
5. Once you have enrolled, you can log in to your QuickPay account and manage your payments.

How to Make a Payment with QuickPay

1. Log in to your QuickPay account.
2. Select the loan you want to pay.
3. Enter the amount you want to pay.
4. Choose your payment method (checking account, savings account, or debit card).
5. Click on the “Submit” button.

How to Make a Payment with ExpressPay

1. Visit the United Bank website at https://www.bankwithunited.com/faq/quickpay.html.
2. Click on the “Make a Payment” button.
3. Enter your account number, note number, and zip code.
4. Enter the amount you want to pay.
5. Choose your payment method (checking account, savings account, or debit card).
6. Click on the “Submit” button.

Benefits of Using United Bank Bill Pay

• Convenience: Pay your bills online or through the mobile app, anytime, anywhere.
• Security: Your financial information is protected by industry-leading security measures.
• Time-saving: Set up automatic recurring payments to save time and avoid late fees.
• Control: Manage your payments and view your payment history in one place.

Frequently Asked Questions

Q: What information do I need to make a payment?
A: You will need your account number, note number, zip code, and payment method (checking account, savings account, or debit card).

Q: How do I obtain my user ID or password?
A: You will create a username and password when you enroll in QuickPay.

Q: Will my data be stored?
A: Only if you want it to be. QuickPay allows you to create a profile and store your information securely on their system. ExpressPay does not store any information after the payment is made.

Q: How will I know my payment has been made?
A: You will receive a confirmation email to the email address you provided in the profile set-up. If you are using QuickPay, you will see your payment history for your loan.

Q: When will my payment be applied to my loan?
A: Payments made on a business day before 6:00 PM EST will be applied to your loan on that day. The payment will be reflected on the next day but applied that day.

Q: I am locked out of QuickPay, how can I get unlocked?
A: On the QuickPay login page, look for the Forgot Password link and follow the steps to reset your password.

Q: Can I setup a recurring payment?
A: Yes, recurring payments can be set-up in QuickPay.

Q: Can I pay my entire balance online?
A: Yes, you can make a single payment up to $25,000. If your balance is larger than $25,000, you can make multiple payments.

Q: Are there fees to use this service?
A: No, there are no fees to use QuickPay and ExpressPay.

Q: Is my information secure and encrypted?
A: Yes, all data and information is secure and encrypted.

Q: What type of browser do I need for Biller Direct?
A: QuickPay and ExpressPay support the following browsers:
* MS Internet Explorer 11.0
* MS Edge 88.0
* Apple Safari 13.1.1 and 14.0.3
* Google Chrome 88.0
* Mozilla Firefox 81.0

Q: Who can I contact for questions related to Biller Direct?
A: Please contact Customer Care at 800.327.9862.

Q: Who can I contact to make an electronic payment?
A: Please call United Bank’s automated payment center at 844.919.1331.

Q: Can I make a partial payment today and another partial payment in a week?
A: Yes, any payments made before 6:00 PM EST will be applied that day. As long as your partial payments amounts equal the full amount of your loan payment by the due date you will not be charged a late fee.

Q: Can I prepay or pay more than the statement or coupon amount to my loan?
A: Yes, you can pay more than your regular monthly payment or as many payments, at any time.

Q: Can I apply additional funds to principal?
A: Yes, make your regular payment and any amount over the regular payment amount will be applied to the principal.

Q: Will I save interest if I pay my loan sooner than the statement due date?
A: Yes and paying additional money each month can save you interest too.

Q: What is the difference between QuickPay and ExpressPay?
A: ExpressPay lets you make a one-time payment using your checking account or debit card. QuickPay lets you create a customer profile, which can be saved along with your checking account or debit card information. This means you don’t have to enter them every time you make a payment AND you can set-up recurring payments to pay your loan every month on a specific day.

Q: What if I don’t have a United Bank Checking Account?
A: Neither QuickPay or ExpressPay require a United Bank Account. You can pay your United Bank Loan with your bank’s routing and account number or debit card.

Q: What if I don’t want to use United Bank’s QuickPay to make an electronic payment?
A: You can set-up your United Bank Loan payment in YOUR Bank’s Bill Pay and make payments through their online/mobile banking. OR You can call United Bank and set-up an electronic transfer, sometimes called a bank draft from your bank to United Bank. You will need your Bank’s routing number and your account number.

Q: Can I use Venmo or Zelle to make a payment?
A: Not at this time. Both are great platforms but QuickPay and ExpressPay do not have a connection with those P2P services.