Danville Water Bill Pay

Pay Your Danville Water Bill Effortlessly: A Comprehensive Guide

Paying your Danville water bill on time is crucial to avoid service interruptions and late fees. Here’s a detailed guide to help you navigate the payment process seamlessly:

Online Payment Options

• Website: Click here to access the City of Danville’s online payment portal.
• Mobile App: Download the “Danville Utilities” app from the App Store or Google Play.

In-Person Payment Options

• Customer Service Center: Visit the Danville Utilities Customer Service Center at 1607 N Vermilion St, Danville, IL 61832.
• Payment Kiosks: Utilize the payment kiosks located at various locations throughout Danville.

Mail-In Payment Options

• Mail Address: Send your payment to: Danville Utilities, P.O. Box 1800, Danville, IL 61832.

Other Payment Options

• Automatic Bank Draft: Set up automatic bank drafts to ensure timely payments.
• Credit/Debit Card: Pay your bill over the phone at (217) 431-2240 or in person at the Customer Service Center.

Understanding Your Water Bill

Your Danville water bill typically includes the following information:

• Account Number: A unique identifier for your account.
• Current Charges: The amount due for the current billing period.
• Previous Balance: Any outstanding balance from the previous billing period.
• Total Amount Due: The total amount you owe, including current charges and any outstanding balance.
• Due Date: The date by which your payment is due to avoid late fees.
• Usage: The amount of water you consumed during the billing period.

Late Payments

• Late Fee: A late fee of 10% will be added to your bill if payment is not received by the due date.
• Service Interruption: Your water service may be interrupted if your bill remains unpaid for an extended period.

Additional Information

• Customer Service: For assistance or inquiries, contact the Danville Utilities Customer Service Center at (217) 431-2240.
• Payment History: You can view your payment history online or by calling the Customer Service Center.
• Billing Disputes: If you have any disputes regarding your water bill, contact the Customer Service Center promptly.

Conclusion

Paying your Danville water bill is a straightforward process with various payment options available. By following the steps outlined in this guide, you can ensure timely payments, avoid late fees, and maintain uninterrupted water service.