Duke Energy Phone Number Bill Pay

Pay Your Duke Energy Bill Effortlessly: A Comprehensive Guide

Are you looking for a hassle-free way to pay your Duke Energy bill? Look no further! This article provides a detailed guide to help you make your payments quickly and conveniently.

Step 1: Gather Your Information

Before you start the payment process, ensure you have the following information readily available:

• Duke Energy account number
• Payment amount
• Bank account or credit/debit card details

Step 2: Choose a Payment Method

Duke Energy offers various payment options to suit your preferences:

• Online: Visit the Duke Energy Pay Bill Online portal to make a secure payment.
• Phone: Call the automated phone system at 800.777.9898 to make a payment over the phone.
• Mail: Send a check or money order to:

Duke EnergyP.O. Box 1094Charlotte, NC 28201-1094

• In-Person: Find a participating payment location near you using the Duke Energy Payment Location Finder.

Step 3: Make Your Payment

Online:

1. Visit the Duke Energy Pay Bill Online portal.
2. Enter your account number and password.
3. Select the payment amount and payment method.
4. Review and confirm your payment details.

Phone:

1. Call 800.777.9898.
2. Follow the automated prompts to enter your account number and payment information.

Mail:

1. Write a check or money order for the payment amount.
2. Include your account number on the check or money order.
3. Mail the payment to the address provided above.

In-Person:

1. Visit a participating payment location.
2. Provide your account number and payment amount.
3. Make your payment in cash, check, or money order.

Additional Payment Options

Duke Energy also offers the following payment options for added convenience:

• Duke Energy App: Download the Duke Energy app to make payments, view your billing history, and manage your account.
• Paperless Billing: Enroll in paperless billing to receive your bill electronically and make payments online.
• Pick Your Due Date: If you have a smart meter, you can choose the date your bill is due.
• Budget Billing: Spread your payments evenly throughout the year to manage your budget more easily.
• Prepaid Advantage: Prepay for your power in smaller amounts when and how you choose.

Conclusion

Paying your Duke Energy bill is simple and straightforward. By following the steps outlined above, you can choose the payment method that best suits your needs and make your payment quickly and securely. Remember, you can also explore additional payment options to enhance your billing experience.