City Of Cleveland Division Of Water Bill Pay

Are you looking for a convenient and hassle-free way to pay your City of Cleveland Division of Water bill? Look no further! We’ve got you covered with this comprehensive guide that will walk you through all the available payment options.

Online Payment

Step 1: Create an Account

• Visit the City of Cleveland Division of Water’s website: https://www.clevelandwater.com/
• Click on “Pay My Water Bill” in the top right corner
• Select “Create an Account” and follow the prompts to set up your online account

Step 2: Make a Payment

• Once your account is created, log in and click on “Make a Payment”
• Enter your payment amount and choose your preferred payment method (credit card, debit card, or bank account)
• Review your payment details and click “Submit”

Phone Payment

Step 1: Gather Your Information

• Have your account number and payment information ready

Step 2: Call the Automated Payment Line

• Dial 216-446-6834 to access the 24-hour automated payment line
• Follow the prompts to make your payment

Step 3: Call the Customer Care Center

• For assistance during regular business hours, call the Customer Care Center at 216-664-3130
• A customer service representative will guide you through the payment process

In-Person Payment

Step 1: Visit the Main Office

• Go to the City of Cleveland Division of Water’s main office at:
  • 1201 Lakeside Ave.
  • Cleveland, OH 44114

Step 2: Make Your Payment

• The lobby is open Monday through Friday from 7:30 a.m. to 5:30 p.m., excluding holidays
• Bring your payment (personal check or money order made payable to the City of Cleveland) and your account number
• Drop your payment and remittance slip in the designated box

Mail Payment

Step 1: Prepare Your Payment

• Write a personal check or money order payable to the City of Cleveland
• Include your account number on the check

Step 2: Mail Your Payment

• Mail your payment and remittance slip to:
  • City of Cleveland Division of Water
  • P.O. Box 94540
  • Cleveland, OH 44101-4540

Additional Information

• For more information on payment options, visit the City of Cleveland Division of Water’s website: https://www.clevelandwater.com/customer-service/payment-options
• If you have any questions or need assistance, contact the Customer Care Center at 216-664-3130