Santa Rosa Water Bill Pay

Pay Your Santa Rosa Water Bill Conveniently and Securely

If you’re a resident of Santa Rosa, California, you can effortlessly pay your water bill online through the city’s user-friendly portal. This online service, hosted by InvoiceCloud, provides a safe and convenient way to manage your water bill payments.

Online Bill Payment Options

Online Account Portal

Register for an online account to access a range of features:

• View billing statements for up to 18 months
• Enroll in Paperless Billing and/or AutoPay
• Save multiple payment methods
• Pay your bill at no additional charge

One-Time Online Payment

Make a one-time payment without registering for an account. You’ll need your Utility Customer and Account number.

Your Bank’s Online Account Portal

Set up the City of Santa Rosa as a payee using your combined 13-digit Utility Customer and Account number.

Other Payment Options

Mail

Send your payment with the bill stub to:

P.O. Box 1658
Santa Rosa, CA 95402

Phone

Call 707-543-4470 to make a payment 24/7 using a credit or debit card. You’ll need your Utility Customer and Account number.

Automatic Bill Payment

Enroll in Automatic Bill Payment to have your bill automatically deducted from your checking account, debit card, or credit card each month.

Drop Box

Located at the rear of the City Hall Annex (90 Santa Rosa Avenue), the drop box is available 24/7 for check or money order payments.

7-Eleven

Make cash payments 24/7 at participating 7-Eleven stores. Take your entire bill with the printed barcode to process the payment. A convenience fee will apply.

Contact Information

Water Billing

90 Santa Rosa Avenue
City Hall Annex, 1st Floor
Santa Rosa, CA 95404

Phone: 707-543-3150
Phone Hours: Monday – Friday, 8 a.m. – 4 p.m.
24-Hour Bill Pay: 707-543-4470

Additional Resources

• Help to Others (H2O) Bill Assistance Program
• Log In to Online Bill Pay
• Make a One-Time Web Payment with InvoiceCloud
• Log In to WaterSmart Portal

Paying your Santa Rosa water bill is quick and easy with the available payment options. Choose the method that best suits your needs and ensure timely payments to avoid any late fees or service interruptions.