Electricities Bill Pay

Pay Your Electricities Bill Quickly and Easily

ElectriCities provides reliable electricity to residents and businesses in North Carolina. To ensure uninterrupted service, it’s crucial to pay your bills on time. This guide will walk you through the simple steps to pay your ElectriCities bill online, by phone, or in person.

Online Bill Payment

1. Visit the ElectriCities website: https://hc.electricities.org/account/
2. Click on “Customer Account Login” for Huntersville customers or “Cornelius Customer Account Login” for Cornelius customers.
3. Enter your login credentials and click “Sign In.”
4. Once logged in, you can view your account balance, payment history, and make a payment.
5. Choose your preferred payment method (Visa, MasterCard, or electronic check) and follow the prompts to complete the transaction.

Phone Bill Payment

1. Call the ElectriCities Customer Service line at 704-948-0550.
2. Follow the automated prompts to make a payment over the phone.
3. Have your account number and payment information ready.

In-Person Bill Payment

1. Visit the ElectriCities Business Office at 11316 Sam Furr Road, Huntersville, NC 28078.
2. Bring your payment and account number.
3. The office is open Monday through Friday from 9:00 a.m. to 4:00 p.m.

Additional Payment Options

• ACH Bank Draft: You can authorize ElectriCities to automatically withdraw your payment from your checking account. Download the ACH Bank Draft Authorization Form from the ElectriCities website and return it with a voided check.

• Mail: You can mail your payment to:

  • Huntersville customers: P.O. Box 2905, Huntersville, NC 28070-2905
  • Cornelius customers: P.O. Box 2934, Huntersville, NC 28070-2934

Frequently Asked Questions

When is my bill due?

Your bill is due on the date indicated on the bill. Late payments may result in additional charges.

What payment methods are accepted?

ElectriCities accepts Visa, MasterCard, electronic checks, ACH bank drafts, and cash or checks in person.

Can I set up automatic payments?

Yes, you can authorize ACH bank drafts for automatic payments.

Where can I find my account number?

Your account number is located on your bill or in your online account.

What if I have questions about my bill?

Contact ElectriCities Customer Service at 704-948-0550 for assistance.