Cleveland Public Power Bill Pay

Introduction

Managing your utility bills is crucial for maintaining a comfortable and functional home. Cleveland Public Power (CPP) offers various convenient payment options to make it easy for customers to settle their electricity bills on time. This article provides a comprehensive guide to CPP’s payment methods, ensuring a hassle-free experience for all.

Online Payments

Paying your CPP bill online is the most convenient and efficient option. Follow these steps to make a payment:

1. Visit the CPP website: https://www.cpp.org/
2. Click on “Pay Bill” in the top menu bar.
3. Register as a new user or sign in to your existing account.
4. Enter your payment information and submit your payment.

Pay by Phone

If you prefer to pay by phone, call CPP’s automated payment line at 216-420-8000. You will need your CPP account number and a credit or debit card to complete the payment.

Pay by Mail

To pay by mail, send your payment to the following address:

Cleveland Public Power
PO Box 94560
Cleveland, OH 44101-4560

Please include your CPP account number on the check or money order and the stub from your bill. Allow up to 5 business days for the payment to be processed.

Pay in Person

You can also pay your CPP bill in person at the Customer Care Center located at:

1201 Lakeside Avenue
Cleveland, OH 44114

The Customer Care Center is open Monday-Friday from 7:30 AM to 5:30 PM.

Payment Assistance

If you are experiencing financial difficulties and need assistance with your CPP bill, contact the Customer Care Center at 216-664-4600. Representatives are available to discuss payment plans and other options to help you manage your bill.

Additional Information

• Online Billing: Sign up for online billing to receive your bills electronically and set up automatic payments.
• Payment Due Date: Your CPP bill is due on the date indicated on the bill. Late payments may result in additional charges.
• Disconnection: If your bill is not paid by the due date, CPP may disconnect your service. To avoid disconnection, contact the Customer Care Center immediately to make arrangements.

Conclusion

Paying your Cleveland Public Power bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, by mail, or in person, CPP has a solution that meets your needs. Remember to pay your bill on time to avoid late fees and potential disconnection. If you have any questions or need assistance, do not hesitate to contact CPP’s Customer Care Center.