Castle Rock Water Bill Pay

Are you a resident of Castle Rock, Colorado, struggling to pay your water bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your bill payment process hassle-free.

Convenient Payment Options

Castle Rock Water offers various payment options to cater to your convenience:

• Online: Visit the official Castle Rock Water website at CRgov.com/MyWaterBill to pay your bill online. This option allows you to make secure payments 24/7.

• Phone: Call (844) 519-1806 to make a payment over the phone. Please have your account number ready.

• Mail: Send your payment via mail to:

Castle Rock Water175 Kellogg CourtBuilding 171Castle Rock, CO 80109

• In Person: Visit the Castle Rock Water office at 175 Kellogg Court, Building 171, Castle Rock, CO 80109, during business hours (Monday through Friday, 8 a.m. to 5 p.m.) to make a payment in person.

Understanding Your Bill

Your Castle Rock Water bill includes the following information:

• Account Number: A unique identifier for your account.
• Current Charges: The amount due for the current billing period.
• Previous Balance: Any outstanding balance from the previous billing period.
• Total Amount Due: The total amount that needs to be paid by the due date.
• Due Date: The date by which your payment must be received to avoid late fees.

Payment Assistance Programs

If you are facing financial difficulties and need assistance with your water bill, Castle Rock Water offers the following programs:

• Low-Income Rate Assistance (LIRA): Provides a reduced water rate for eligible low-income households.
• Payment Plan: Allows you to spread out your payments over a longer period.
• Emergency Assistance: Offers temporary financial assistance to households facing an unexpected financial crisis.

Contact Information

For any questions or concerns regarding your Castle Rock Water bill or payment, please contact the Customer Billing Department at (303) 660-1373 or email [email protected].

Conclusion

Paying your Castle Rock Water bill is now easier than ever with the various payment options available. By following the steps outlined in this guide, you can ensure timely payments and avoid any potential late fees. Remember, if you need assistance, don’t hesitate to reach out to Castle Rock Water for support.