Bartlett Water Bill Pay

Are you a resident of Bartlett, Tennessee, struggling to keep up with your water bill payments? Look no further! This detailed guide will walk you through the convenient and effortless process of paying your Bartlett water bill online.

Step 1: Visit the Online Payment Portal

To initiate your online payment, navigate to the City of Bartlett’s Online Payment Services portal:

Online Payment Services

Step 2: Select “Utility Billing or Tax Payments”

Once you’re on the payment portal, you’ll see various payment options. Choose “Utility Billing or Tax Payments” to proceed with your water bill payment.

Step 3: Enter Your Account Information

On the Citizen Self Service portal, you’ll be prompted to enter your account number and zip code. If you’re unsure of your account number, you can retrieve it from your water bill or by contacting the Utility Billing/Water Administration department at 901-385-5585.

Step 4: Review and Confirm Your Payment

After entering your account information, you’ll be directed to a payment summary page. Carefully review the details, including the amount due, payment date, and payment method. Once you’re satisfied with the information, click “Submit Payment” to complete the transaction.

Step 5: Payment Confirmation

Upon successful payment, you’ll receive an email confirmation with a receipt for your records. Keep this confirmation for future reference.

Additional Payment Options

In addition to online payments, the City of Bartlett offers alternative payment methods for your convenience:

• Dropbox: You can drop off your payment in the Dropbox located behind City Hall.
• In-Person: Visit the Utility Billing/Water Administration department at 6400 Stage Road, Bartlett, TN 38134, to pay in person.
• Bank Draft: Set up a bank draft by completing the Bank Draft Application and submitting it to the department.

Frequently Asked Questions

Q: What are the accepted payment methods for online payments?
A: You can pay your water bill online using Visa, MasterCard, Discover, or American Express credit or debit cards.

Q: Are there any fees for online payments?
A: No, there are no additional fees for making online payments.

Q: Can I view my payment history online?
A: Yes, you can access your payment history by creating an online account on the Citizen Self Service portal.

Q: What should I do if I encounter any issues while making an online payment?
A: If you experience any difficulties during the online payment process, contact the Utility Billing/Water Administration department at 901-385-5585 for assistance.

By following these steps and utilizing the available payment options, you can ensure timely and hassle-free payment of your Bartlett water bill. Remember, paying your bills on time helps maintain uninterrupted water services and contributes to the overall efficiency of the city’s water system.