Waco Water Bill Pay

Pay Your Waco Water Bill Online or In Person: A Comprehensive Guide

Pay Your Waco Water Bill Online

Click here to pay your Waco water bill online

Pay Your Waco Water Bill In Person

City of Waco Water Office

• Address: 425 Franklin Avenue, Waco, Texas 76701
• Hours: Monday – Friday, 7:30 a.m. to 5:30 p.m.

HEB Stores

• 9100 Woodway Dr.
• 1301 Wooded Acres Dr.
• 801 N. IH-35
• 1821 S. Valley Mills Dr.
• 3801 N. 19th St.

Pay by Phone

• Call (254) 299-CITY (2489) with Visa, MasterCard, or Discover.

Set Up Automatic Payments

• Log in to your My Waco Water account.
• Click on “Manage Payment/Billing Options.”
• Set up or manage Auto Pay.

Need Help Paying Your Bill?

• Call (855) 566-2057 or visit TexasUtilityHelp.com to see if you qualify for assistance.

Frequently Asked Questions

Q: How do I set up an online account to pay my Waco water bill?

• Visit the My Waco Water portal.
• Click on “Don’t have an account?”
• Enter your email address and create a profile.
• Verify your account using your water account number and property address.
• Create a password.

Q: What payment methods are accepted?

• Visa
• MasterCard
• Discover
• Automatic bank draft

Q: Can I pay my Waco water bill by mail?

• Yes, you can mail your payment to:

City of Waco Water OfficePO Box 2570Waco, TX 76702

Q: What is the due date for my Waco water bill?

• The due date is typically 20 days after the bill is issued.

Q: What happens if I don’t pay my Waco water bill on time?

• Late payments may result in a late fee and/or service disconnection.

Q: How can I contact the Waco Water Utility Services Department?

• Send an email or call (254) 299-CITY (2489).

Additional Resources

• Waco Water Utility Services Department website
• My Waco Water portal
• Texas Utility Help website