Columbus Utilities Bill Pay

Pay Your Columbus Utilities Bill with Ease: A Comprehensive Guide

Are you a resident of Columbus, Ohio, looking for a convenient way to pay your utility bills? Look no further! This article will provide you with a comprehensive guide on how to make your payments online, by phone, or in person.

Online Payment

The quickest and most convenient way to pay your Columbus utilities bill is through the online payment portal: https://new.columbus.gov/Services/Make-a-Payment/Pay-a-Utility-Bill

Step 1: Create an Account

• Visit the online payment portal and click on “Create an Account.”
• Enter your personal information, including your name, address, and email address.
• Create a username and password.

Step 2: Link Your Account

• Once you have created an account, you will need to link your utility account.
• Enter your account number and service address.
• Verify your account information.

Step 3: Make a Payment

• Select the bill you wish to pay.
• Choose your payment method (eCheck or credit card).
• Enter the payment amount.
• Review your payment details and click “Submit.”

Phone Payment

You can also pay your Columbus utilities bill over the phone by calling (614) 645-8276.

Step 1: Gather Your Information

• Have your utility account number and payment amount ready.
• If paying by credit card, have your card number and expiration date available.

Step 2: Call Customer Service

• Dial (614) 645-8276.
• Follow the prompts to make a payment.
• Provide your account information and payment details.

In-Person Payment

If you prefer to pay your bill in person, you can visit the walk-in payment office at:

111 N. Front Street
Columbus, Ohio 43215

Hours of Operation:

• Weekdays: 7:30 am – 5:00 pm

Accepted Payment Methods:

• Cash
• Check
• Credit card

Payment Options

Columbus utilities accepts the following payment methods:

• eCheck (ACH): Free of charge
• Credit card: Convenience fee applies (see table below)

Payment Assistance

If you are experiencing financial hardship, Columbus utilities offers several payment assistance programs, including:

• Payment Arrangements: Work with customer service to set up a payment plan that fits your budget.
• Temporary Financial Assistance: Receive temporary assistance with your utility bills.
• Discount Programs: Qualify for discounts on your utility bills based on income and household size.

For more information on payment assistance programs, please visit: https://new.columbus.gov/Services/Make-a-Payment/Reduce-Your-Bills-Financial-Assistance/

Conclusion

Paying your Columbus utilities bill is easy and convenient. Whether you choose to pay online, by phone, or in person, there is an option that suits your needs. Remember to take advantage of the payment assistance programs available if you are facing financial challenges. By following the steps outlined in this guide, you can ensure that your utility bills are paid on time and without hassle.