City Of Columbus Water Bill Pay

Pay Your City of Columbus Water Bill Effortlessly

If you’re a resident of Columbus, Ohio, paying your water bill on time is crucial to avoid late fees and service interruptions. Here’s a comprehensive guide to help you make your payments seamlessly:

Online Payment Options

Customer Portal:

• Visit the Public Utilities Customer Portal: https://customerportal.columbusutilities.org/
• Register for an account or log in if you already have one.
• Add your water account and make payments using eCheck or credit card.

Western Union:

• Visit any Western Union location.
• Provide the agent with your water account number and payment amount.
• Pay using cash or debit card.

In-Person Payment Options

Walk-in Payment Office:

• Visit the walk-in payment office located at:
  • 111 N. Front Street, Columbus, Ohio 43215
• Pay using cash, check, or credit card.
• Free short-term parking is available across Long Street.

Other Payment Locations:

• Kroger
• Meijer
• Giant Eagle
• Walgreens

Please note that these contracted vendor payment locations may charge a convenience fee.

Payment by Mail

• Mail your payment to:

  • City of Columbus Public Utilities
  • P.O. Box 16600
  • Columbus, Ohio 43216

• Include your water account number and payment stub.

Payment Arrangements

If you’re experiencing financial difficulties, you may be eligible for payment arrangements. Contact the Public Utilities Customer Service at 614-645-8276 to discuss your options.

Understanding Your Bill

Your water bill includes the following information:

• Account summary
• Current charges
• Meter readings
• Usage history
• Payment due date

Frequently Asked Questions

• Can I set up automatic payments?
  • Yes, you can sign up for auto-pay through the Customer Portal.
• What are the accepted payment methods?
  • eCheck, credit card, cash, check, and debit card.
• Is there a fee for online payments?
  • No, there is no fee for online payments.
• What happens if I miss my payment deadline?
  • Late fees may be applied, and your service may be disconnected.

Conclusion

Paying your City of Columbus water bill is easy and convenient. By following the steps outlined above, you can ensure that your payments are made on time and avoid any potential issues. Remember, timely bill payments are essential for maintaining uninterrupted water service and avoiding late fees.