Charleston Water Bill Pay

Pay Your Charleston Water Bill Effortlessly: A Comprehensive Guide

Are you looking for a hassle-free way to pay your Charleston Water bill? Look no further! This comprehensive guide will walk you through the various payment options available, ensuring a convenient and timely payment experience.

Online Payment

Website: https://bill.charlestonwater.com/

Steps:

1. Visit the Charleston Water System website and click on “Account Sign In.”
2. Enter your username and password. If you’re a new user, click on “Register today” to create an account.
3. Once logged in, navigate to the “Payment Options” section.
4. Choose your preferred payment method (bank account or debit/credit card) and follow the prompts to complete the transaction.

Phone Payment

Phone Number: (843) 727-6800

Steps:

1. Call the automated payment system at (843) 727-6800.
2. Select Option 1 to check your balance or pay via credit or debit card (American Express, Visa, MasterCard, Discover).

In-Person Payment

Locations:

• Downtown: 103 St. Philip St.
• Hanahan: 6330 Murray Dr.

Hours:

• Monday-Friday, 8 a.m. – 5 p.m.
• Closed holidays

Steps:

1. Visit one of the walk-in, drive-thru, or night deposit locations.
2. Bring your payment (cash, check, or money order) and account number.

Authorized Payment Locations

Locations:

• Western Union centers in Food Lion and Piggly Wiggly stores

Fee:

• $1.00 fee per transaction

Hours:

• Hours of operation may vary.

Steps:

1. Visit a participating Western Union center.
2. Provide your payment and account number.

Auto Draft

Steps:

1. Online: Enroll in Auto Draft through the Charleston Water System website.
2. By Mail: Complete the Auto Draft form on the back of your bill and return it to Charleston Water System.

Note: Auto Draft is only available for bank accounts.

By Mail

Address:

Charleston Water System
P.O. Box 568
Charleston, SC 29402-0568

Steps:

1. Send a check or money order (no debit/credit payments accepted) to the provided address.
2. Include your account number on the payment.

Payment Options Summary

Payment Method	Fee	Availability
Online	None	24/7
Phone	None	24/7
In-Person	None	Business hours
Authorized Payment Locations	$1.00	Varies
Auto Draft	None	Monthly on due date
By Mail	None	Mail delivery times apply

Additional Information

• Recurring, scheduled payments are not supported through the online payment system.
• Payments made after 4 p.m., on weekends, or holidays will be credited to your account the next business day.
• If your water service has been shut off due to nonpayment, please call Customer Service at (843) 727-6800 before making a payment at an authorized location.

Conclusion

Paying your Charleston Water bill is now easier than ever with the variety of payment options available. Whether you prefer the convenience of online banking, the simplicity of phone payments, or the personal touch of in-person transactions, Charleston Water System has you covered. By following the steps outlined in this guide, you can ensure that your bill is paid on time and without hassle.